Last updated: July 10, 2024
This privacy policy (“Policy”) describes how UKG Technology LLC, an Arkansas limited liability company d/b/a Unknown Golf (“Company”) collects, uses, protects and shares personal information of users of the web-based application (the “App”) and users of its website, www.unknowngolf.com (collectively with the App, the “Site”) and the choices users have with respect to their personal information we manage. Through the Site, UNKNOWN GOLF provides a platform for golf tournament and league management, live golf game scoring, and individual and group on-course competition (“Services”). By using the Service and accessing the Site, you acknowledge that you accept the privacy policies and practices set forth herein. If you do not accept these policies and practices, then you should not use the Service.
This Privacy Policy applies to our Customers and Users. A Customer is an entity with which we have a commercial relationship. This is typically a private golf club, a public golf facility, or a resort.
A User is a Person who participates in or manages Customer golf events and for whom we may collect, retain and process User Data, which includes personally identifiable information and other information as explained more fully in this policy.
We respect your information, and our goal is to collect as little user information as possible while still providing a quality service to you. We receive and store information about you in a range of ways and the information you provide to us varies depending on your purpose in interacting with our Services.
Most guests of our site provide information in the following ways:
Some of your interactions on the Site may be public. These interactions are immediately viewable by other users of this Site. If you add content to the Site, this content may also be viewable by other users of this Site.
We do not sell or trade your personal information with others. We may share personal information as follows with GDPR-compliant third parties:
If you add friends or join communities, your information, including your profile, name, and photo will be shared on the Site so that you can participate in the communities or interact with friends on the Site. Your general location may be available for others that you interact with on the Site.
We rely on third parties to process credit card transactions and we do not store or collect your credit card details. That information is provided directly to our third party payment processors and that collection is governed by their Privacy Policy. Currently, we use the service of Stripe, Inc. For more information on Stripe's privacy practices, please refer to their Privacy Policy.
Your information collected through the Site is processed in the country in which UNKNOWN GOLF service providers maintain facilities. If you are based in the United States and use our Site, you consent to have your data processed by UNKNOWN GOLF in the United States. International clients have differing needs based on their country of origin and we provide custom storage and processing solutions to meet those requirements.
UNKNOWN GOLF maintains strict administrative, technical and physical procedures to protect information processed via our servers. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard technology, including but not limited to data encryption and physical access controls to safeguard the information we collect from you.
We maintain your information while you have an account with our Site. If you choose to make an account deletion request, we will permanently and irreversibly delete all of your personal information from our systems. Once deleted, your data, including your account and activities cannot be reinstated for your Site account. To make an account deletion request, email us at privacy@unknowngolf.com.
Please note that we do not have control over content that you have shared or have agreed to have shared by us with others, such as photos or activity information. This means that some content or information related to you may remain available after you have deleted your account.
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your account and our business dealings with you.
You may send requests about personal information to our Contact Information below or to privacy@unknowngolf.com. You can request to change contact choices, opt-out of our sharing with others, and update your personal information through your Account profile or through contacting us at privacy@unknowngolf.com.
We mentioned above that you can make choices about cookies. You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the CCPA Privacy Notice.
We mention above that the Site is hosted in the United States and our headquarters is in the United States. If you are visiting the Site from outside the United States, information we collect about you will be transferred to, stored and processed in the United States in accordance with this Policy and applicable U.S. laws.
Please note that data protection and other applicable laws of the United States may differ from the data protection or consumer protection laws in your country. By using the Service, you acknowledge and consent to transfer of your information to our facilities as described in this Policy.
For our international customers, any questions or concerns regarding the collected information, use or disclosure of your information should be directed to privacy@unknowngolf.com. Once we receive and confirm your verifiable consumer request, we will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy.
The UNKNOWN GOLF Site is not intended for children under 13 and we do not knowingly collect personally identifiable information directly from children without parental consent. Please contact us at privacy@unknowngolf.com if you believe we have inadvertently collected personal information from a child under 13 so that we may delete such data as soon as possible.
We welcome your comments or questions about this privacy policy. You may also contact us at privacy@unknowngolf.com.
The Services and our business may change from time to time. As a result, at times it may be necessary for Unknown Golf to make changes to this Privacy Policy. Unknown Golf reserves the right to update or modify this Privacy Policy at any time and from time to time. We will notify you by email (sent to the e-mail address specified in your Account) or by means of a notice on this Site of any material changes to this Privacy Policy. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the Privacy Policy of UKG Technology LLC d/b/a Unknown Golf (“Company”) and applies solely to visitors, users and others who reside in the State of California (“you”) of the web-based application (the “App”) and users of its website, www.unknowngolf.com (collectively with the App, the “Site”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 and by the California Privacy Rights Act (collectively the “CCPA”), and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We collect precise geolocation data as defined by California law, which is a geographic area that is equal to or less than the area of a circle with a radius of 1,850 feet. We do not request or collect other sensitive personal information as defined by the CCPA, but if you provide your photo to us, your racial origin may be disclosed.
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Your personal information and sensitive information collected through the Site is maintained as long as you maintain an account or profile with the Site. When we no longer require your information to maintain your account, we will delete it within three months after your request to delete your account. We will delete all of your personal data if you request us to do so by emailing us at privacy@unknowngolf.com.
UNKNOWN GOLF maintains strict administrative, technical and physical procedures to protect information collected by the Site from unauthorized access, destruction, use, modification or disclosure. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard technology, including but not limited to data encryption and physical access controls to safeguard the personal information we collect from you.
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of collected personal information for a business purpose:
We disclose these categories of personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your privacy choices are important to us and we would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request UNKNOWN GOLF disclose what personal information it collects, uses, discloses or sells. Once we receive and confirm your verifiable consumer request, we will disclose to you:
UNKNOWN GOLF does not sell your personal information for monetary compensation. However, as described in this Privacy Policy, we may allow certain third parties, like golf venues, obtain your personal information to provide services to you. Under some circumstances a transfer of personal information to a third party without monetary consideration may be considered a “sale” under California law.
To submit an access request, please email privacy@unknowngolf.com.
The right to rectification – You have the right to request that UNKNOWN GOLF correct any information you believe is inaccurate. You also have the right to request UNKNOWN GOLF to complete the information you believe is incomplete. Our correction and completion of information is limited to personal data collected over the last 12 months and does not include game, tournament, or challenge data or information.
To submit a rectification request, please email privacy@unknowngolf.com.
The right to data portability – You have the right to request that UNKNOWN GOLF transfer the personal information data that we have collected to directly to you under certain conditions.
The right to erasure – California residents also have the right to request the deletion of their personal information collected or maintained by UNKNOWN GOLF. Once we receive a request for deletion and confirm your verifiable consumer request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website functions that require your personal information to operate.
If you wish to make a request for information or to delete your personal information, or for any questions about our privacy practices and compliance with California law, please contact us via email at privacy@unknowngolf.com.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
If you make a request, we have 45 days to respond to you.
We will not discriminate against you for exercising your rights. This means we will not deny you service, charge different prices or rates, provide a different level of service, or suggest that you might receive a different price or level of quality for service. Please know, if you ask us to delete your information or stop transferring your information, it may impact your experience using our Site.
This PRIVACY NOTICE FOR TEXAS RESIDENTS supplements the Privacy Policy of UKG Technology LLC d/b/a Unknown Golf (“Company”) and applies solely to visitors, users and others who reside in the State of Texas (“you”) of the web-based application (the “App”) and users of its website, www.unknowngolf.com (collectively with the App, the “Site”). We adopt this notice to comply with the Texas Data Privacy and Security Act (the “TDPSA”). Any terms defined in the TDPSA have the same meaning when used in this notice.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We collect sensitive information, namely precise geolocation data as defined by Texas law, which is a geographic area that is equal to or less than the area of a circle with a radius of 1,750 feet.
We only collect this geolocation data if you have signed up for an account and you have signed up for a game through the App or the Site. We do not track you or identify your location beyond this collection.
We do not request or collect other sensitive personal information as defined by the TDPSA, but if you provide your photo to us, your racial origin may be disclosed.
In Texas, the processing of sensitive data requires your consent. When you registered for your account, you consented to the processing of sensitive information. If you wish to revoke that consent and request deletion of your information, please get in touch wit us via email at privacy@unknowngolf.com.
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following business purposes:
Your personal information and sensitive information collected through the Site is maintained as long as you maintain an account or profile with the Site. When we no longer require your information to maintain your account, we will delete it within three months after your request to delete your account. We will delete all of your personal data if you request us to do so by emailing us at privacy@unknowngolf.com.
UNKNOWN GOLF maintains strict administrative, technical and physical procedures to protect information collected by the Site from unauthorized access, destruction, use, modification or disclosure. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard technology, including but not limited to data encryption and physical access controls to safeguard the personal information we collect from you.
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of collected personal information for a business purpose:
We disclose these categories of personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your privacy choices are important to us and we would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request UNKNOWN GOLF disclose what personal information it collects, uses, discloses or sells. Once we receive and confirm your verifiable consumer request, we will disclose to you:
UNKNOWN GOLF does not sell your personal information for monetary compensation. However, as described in this Privacy Policy, we may allow certain third parties, like golf venues, obtain your personal information to provide services to you. Under some circumstances a transfer of personal information to a third party without monetary consideration may be considered a “sale” under Texas law.
To submit an access request, please email privacy@unknowngolf.com.
The right to rectification – You have the right to request that UNKNOWN GOLF correct any information you believe is inaccurate. You also have the right to request UNKNOWN GOLF to complete the information you believe is incomplete. Our correction and completion of information is limited to personal data collected over the last 12 months and does not include game, tournament, or challenge data or information.
To submit a rectification request, please email privacy@unknowngolf.com.
The right to data portability – You have the right to request that UNKNOWN GOLF transfer the personal information data that we have collected to directly to you under certain conditions.
The right to erasure – Texas residents also have the right to request the deletion of their personal information collected or maintained by UNKNOWN GOLF. Once we receive a request for deletion and confirm your verifiable consumer request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website functions that require your personal information to operate.
If you wish to make a request for information or to delete your personal information, or for any questions about our privacy practices and compliance with Texas law, please contact us via email at privacy@unknowngolf.com.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Only you or a person registered with the Texas Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
If you make a request, we have 45 days to respond to you.
We will not discriminate against you for exercising your rights. This means we will not deny you service, charge different prices or rates, provide a different level of service, or suggest that you might receive a different price or level of quality for service. Please know, if you ask us to delete your information or stop transferring your information, it may impact your experience using our Site.
